FAQ
Most orders are processed within 24 hours and shipped within 1-3 business days. We offer Standard Shipping with an estimated delivery time of 3-8 business days. Once shipped, you will receive tracking information to monitor your order.
Yes, we offer free shipping on orders over CAD $49 within Canada and the US.
During checkout, simply enter your discount code in the provided field to apply it to your order. Please note that only one discount code can be used per purchase.
Once an order is placed, it begins processing quickly to ensure prompt delivery. If you need to make a change, please contact us within 24 hours, and we’ll do our best to accommodate your request.
Yes, we offer bulk purchase and corporate discounts on select products. If you're interested in purchasing larger quantities for your business or organization, please contact us for a custom quote.
New Ergo Life is committed to sustainability. Whenever possible, we use eco-friendly materials and packaging to minimize our environmental impact.